FREQUENTLY ASKED

It’s Time For Travel customer service commitment and Inspirational Information:

"We pledge that will provide an exceptional experience to all customers and colleagues in an environment dedicated to quality, service and value".

The It’s Time For Travel Motto: "Leave them better than you receive them!"

We will all collectively embrace this philosophy to ensure the betterment of ourselves, as well as, the human beings around us.

  1. Where is the Company located?

It’s Time For Travel has multiple locations nationwide and abroad. In the last two years It’s Time For Travel has opened multiple new facilities. One, in particular has drawn international attention! Las Vegas opened to rave reviews as the premier multi-media preview center in the world. Additionally, we have a 26,000 square foot, state of the art Fulfillment Center located in Las Vegas, NV, with Administrative offices in Pacific Palisades and CA. It’s Time For Travel Concierge department is located in Woodland Hills, CA. It’s Time For Travel has 9 other office and customer service centers located throughout the US and Europe.

  1. How long has the company been in business?

The Company began operations in 1981. It’s Time For Travel originally began operations as an acquisition company in 1974 which expanded its spectrum into technologies, commercial holdings and vocational real-estate.

It’s Time For Travel Holdings (the company's original name) entered into the leisure and hospitality industries in 1981 as a reservations software company for various hotels and resorts, assisting these hotels and resorts in centralizing their reservations platform throughout the Caribbean. Over the years, It’s Time For Travel has expanded the company's operations into a vast array of leisure and travel industries, both domestically and globally with progressive but solid growth. Today, It’s Time For Travel services over 300,000 private clients, which makes us the largest private Concierge Travel Service in the nation. Our principals have been in operation since 1974. We have great experience in the fields of travel, leisure, technology and touristic development. It’s Time For Travel prides itself in leading the industry in customer service and client loyalty.

  1. How can you provide such outstanding values?

While there are many answers to this question, the most important answer is that when you have more than 300,000 clients, as we do, your buying power becomes very influential, which is instrumental in obtaining dynamic discounts. Vendors vie with each other for our business. There is power in numbers! It’s Time For Travel Software Services is the most intricate part of the cost savings that we are able to offer. The reason is It’s Time For Travel IT Services. Using industry-standard best practices and methodologies, we lead the way in development and innovation. Our depth of technological knowledge enables us to select the most appropriate and cost-effective solutions. This breadth of skills and our extensive experience ensures that we are not introducing unnecessary costs by over-engineering, while avoiding dangerous short-cuts. Having over 25 years in software development enables It’s Time For Travel in setting the standard for aggregation of travel benefits, unlike any other available platform. Our software development arm is constantly working to create and develop new solutions for the improvement of the travel industry. We continually reinvent leisure as a whole. To quote the President of our company: "You must continually evolve to set the trend. Without constant re-creation, you are left behind the pack."

  1. How does this reduce the cost of delivering your services?

By leveraging the power of our economics, as well as our use of our proprietary software and Internet technology, we can deliver our exclusive benefits economically and efficiently, reducing the overall cost of doing business. This allows us to pass the savings on to you, and to offer our "PRICE GUARANTEE".

  1. With over a quarter million private clients, how do your travel suppliers treat you?

We've partnered with the leisure and travel industries' best suppliers for the unique benefits each one of them offers. They partner with us because we offer them an opportunity to move their products and services to our vast clientele at exclusive pricing. The key to our ability to make such great value-based offers to our clients is that we NEVER do business with the general public. Our Members are part of an exclusive group, and we cater to them as individuals.

  1. Do reduced marketing and customer acquisition costs play a role?

Because It’s Time For Travel provides outstanding additional value-added benefits and programs, we are sought out by employers, corporations, associations, credit unions, owner groups, and other exclusive "membership" organizations. As a result, our customer acquisition costs are greatly reduced, and that savings is passed to our Member base.

  1. Do you pass commissions and savings directly on to your Members?

Sacrificing our commission ensures that the benefits and services we provide to our Members are always at the lowest cost found in the market. In fact, we "GUARANTEE" it! If a Member finds a lower price on Condos, Cruises or Hotels, we'll BEAT that price. It's just that simple. WE WORK FOR OUR MEMBERS! Additionally, while travel agencies pay commissions to their agents, our friendly and professional Concierge Travel Specialists earn NO commissions. With our business model, their ONLY priority is satisfying YOU, and on getting YOU the very best value on your itinerary along with providing the travel industry's best customer service. There is NO mark up on our services or inventory, the savings is passed on 100% to you, our valued Member!

  1. What about Client Satisfaction?

Providing our clients with an outstanding array of relevant benefits, at the best prices, combined with world-class Concierge Services is the key to our success and rapid growth. As a result, our Member base continues to grow, increasing our leverage and buying power. It's a WIN / WIN scenario our Members have been enjoying since 1981! To us, it's just good business, and the right thing to do!

Thank you for choosing It’s Time For Travel. We value your friendship and trust. "It’s Time For Travel" like you've never imagined

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Our address
Woodland Hills, CA 91364
+1 (866) 297-5757